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Intelligent cross-border system: Real-time tracking + manual customs clearance pre-examination, saving 30% customs clearance time.
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Full-link customized solution: Next-day air freight / sea freight special line / cross-border e-commerce FBA first leg.
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Localized service network: 15 distribution centers around the world, 7×24 hours English and Chinese bilingual customer service.
Frequently Asked Questions
Q: What is the price of your service?
A: The exact price can be offered when the details of your goods are finalized, such as weight, volume, loaded city, and destination city.
Q: How can I pay you and when is payment due?
A: You can pay us via bank transfer (T/T), Western Union, and other available channels. Commonly, payment needs to be settled before shipment.
Q: My supplier has no export rights. Can you help me export the goods?
A: Yes, we can. We can secure the export license, manage the customs declaration, and ship the goods directly to you.
Q: Can I consolidate goods from different suppliers into one shipment?
A: Yes, we can collect your goods from multiple suppliers at our warehouse, repackage them together, and ship them to your final destination.
Q: Do you charge storage or warehousing fees?
A: We do not charge storage fees as long as your goods are stored in our warehouse for less than half a year, which practically functions as free storage for our clients.
Q: Can you assist with attaching Amazon labels to my shipments?
A: Absolutely. We can apply Amazon labels as well as any other necessary product or packaging labels to your goods free of charge to facilitate warehouse entry.